[Your name and address]

[Address of local Fair Trading Centre]

[Date]

Dear Sir/Madam

FAILURE TO PROVIDE PERSONAL INFORMATION LISTED IN RESIDENTIAL TENANCY DATABASE

I signed a residential tenancy agreement for the above premises on [date].

On [date], I asked the [landlord/landlord’s agent/database operator] in writing for a copy of my personal information listed on a tenancy database.

As of today’s date, the [landlord/landlord’s agent/database operator] has not given me a copy of the information I requested.
 
I draw your attention to section 216 of the Residential Tenancies Act 2010 (NSW) (“the Act”), which states:

“(1)  A landlord or agent of a landlord who lists personal information about a person in a residential tenancy database must, if asked in writing by the person, give the person a copy of the information, without payment of a fee, within 14 days after the request is made.

 (2)  A database operator must, if asked in writing by a person whose personal information is in the residential tenancy database kept by the operator, give the person a copy of the information within 14 days after the request is made.”.

The Act provides that a breach of the above section is an offence punishable by a fine of up to $2200.

I have attached a copy of my residential tenancy agreement and my written request for a copy of my personal information.

I ask that Fair Trading investigate this breach of the Act and prosecute the [landlord/landlord’s agent/databse operator] for the offence. If Fair Trading decides not to take action, I ask that I be provided with written reasons for that decision.

Please do not hesitate to contact me on [phone number] if you wish to discuss this matter.

Yours faithfully,

[Your Name]